Welcome to Meetbook. These Terms of Service (“Terms”) govern your access to and use of the Meetbook website (https://meetbook.app), applications, browser extensions, APIs, AI-powered meeting assistant, and related services (collectively, the “Service”). By clicking “I Accept,” creating an account, downloading our application, or otherwise accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

Arbitration Notice: These Terms contain a binding arbitration provision and class action waiver in Section 18. By agreeing to these Terms, you waive your right to a jury trial and to participate in class actions, except as expressly provided below.

1. SERVICE OVERVIEW

Meetbook provides an AI-native meeting intelligence platform that detects meeting links in your calendar, sends a virtual bot to join meetings on platforms such as Zoom, Google Meet, and Microsoft Teams, records audio, transcribes conversations, identifies speakers, generates AI-powered summaries and action items, and makes meeting content searchable via a semantic knowledge base. The Service is available in free and paid subscription tiers, each offering different feature sets and usage limits as described on our pricing page.

2. ELIGIBILITY

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement and have not been previously suspended or removed from the Service. If you are using the Service on behalf of an organization, company, or other legal entity (an “Organization”), you represent and warrant that you have the authority to bind that Organization to these Terms.

Your use of the Service must comply with all applicable laws and regulations. You are responsible for ensuring that your use of the Service, including the recording and processing of meetings, does not violate any laws in your jurisdiction.

3. ACCOUNTS AND REGISTRATION

To access certain features, you must register for an account by providing accurate and complete information, including your name, email address, and any other information requested. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security at [email protected].

If you are part of an Organization account, the Organization administrator controls access to your account and may terminate or restrict your access at any time. You acknowledge that when you join an Organization’s workspace, data associated with your account may become accessible to and owned by that Organization in accordance with Section 7.4.

4. PAYMENTS AND SUBSCRIPTIONS

All prices are in U.S. dollars and are non-refundable unless otherwise required by applicable law. Meetbook reserves the right to change pricing with advance notice. Promotional or trial pricing may be offered at our discretion.

By providing a payment method, you authorize Meetbook and its third-party payment processors (including Stripe) to charge the applicable fees. You are responsible for maintaining accurate and current billing information.

Paid subscriptions renew automatically on each billing date unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings; cancellation takes effect at the end of the current billing period. No refunds or credits will be issued for partial billing periods.

Meetbookmay suspend or terminate access to the Service for accounts that are past due. You will be responsible for all reasonable expenses (including attorneys’ fees) incurred by Meetbook in collecting unpaid amounts.

You are responsible for all applicable taxes, levies, or duties imposed by taxing authorities in connection with your use of the Service, excluding taxes based on Meetbook’s net income.

5. LICENSES AND INTELLECTUAL PROPERTY

Subject to your compliance with these Terms, Meetbook grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for its intended purpose. This license is for your personal or internal business use and does not include any right to resell or commercially exploit the Service.

You may not: (a) reproduce, distribute, publicly display, or publicly perform any part of the Service; (b) modify, adapt, or create derivative works of the Service; (c) reverse engineer, decompile, or attempt to extract the source code of the Service; (d) circumvent or disable any security or access control features; or (e) use the Service beyond the scope of your authorized subscription tier.

The Service, including its software, AI models, algorithms, visual interfaces, graphics, design, compilation, code, trademarks, logos, and all other elements (collectively, the “Materials”), is the exclusive property of Meetbook and its licensors. These Terms do not grant you any right, title, or interest in the Materials except for the limited license expressly stated above. All rights not expressly granted are reserved by Meetbook.

Any suggestions, ideas, feature requests, or other feedback you provide regarding the Service may be used by Meetbook without restriction or obligation to you.

6. THIRD-PARTY SERVICES AND INTEGRATIONS

The Service integrates with third-party platforms including but not limited to Zoom, Google Meet, Microsoft Teams, Google Calendar, Outlook Calendar, Slack, Notion, and WhatsApp (“Third-Party Services”). Your use of these integrations is governed by the respective terms and privacy policies of those third-party providers.

By connecting Third-Party Services to Meetbook, you authorize us to access, retrieve, and process data from those services on your behalf. You represent and warrant that you have the right to grant such authorization and that doing so does not violate the applicable third-party terms.

Meetbook is not responsible for the availability, accuracy, or practices of any Third-Party Services, nor for any data loss or interruption caused by changes to or discontinuation of those services.

7. USER CONTENT

“User Content” means any audio recordings, video, text, documents, calendar data, messages, and other content that you upload, submit, or generate through the Service, as well as the AI-generated outputs (such as transcripts, summaries, and action items) produced from that content.

As between you and Meetbook, you retain all ownership rights in your User Content. Nothing in these Terms transfers ownership of your User Content to Meetbook.

By using the Service, you grant Meetbook a worldwide, non-exclusive, royalty-free, fully paid right and license to host, store, transfer, display, reproduce, modify, process, transform, and distribute your User Content solely as necessary to provide the Service to you and your authorized users. This license continues until you delete your User Content or your account is terminated.

If your account is part of an Organization, you acknowledge that the Organization owns and controls all User Content associated with that account, including content created before joining the Organization’s workspace. The Organization administrator may access, modify, delete, or transfer such User Content at any time.

You are solely responsible for providing all required notices to and obtaining all necessary consents from meeting participants before recording any meeting through the Service. Laws governing recording of conversations vary by jurisdiction (including “one-party” and “all-party” consent requirements), and you are responsible for compliance with all applicable laws.

You represent and warrant that: (a) you own or have all necessary rights, licenses, and consents to your User Content; (b) your User Content does not infringe, misappropriate, or violate any third party’s intellectual property, privacy, or other rights; and (c) your User Content is not defamatory, obscene, harassing, hateful, or otherwise objectionable.

Meetbook has no obligation to monitor, edit, or control User Content but reserves the right to screen, remove, or block any User Content that violates these Terms or is otherwise objectionable, at our sole discretion.

8. PROHIBITED CONDUCT

You agree not to:

Use the Service for any illegal purpose or in violation of any applicable law or regulation;
Record, transcribe, or process meetings without proper consent from all participants as required by applicable law;
Use the Service to harass, abuse, stalk, threaten, or defame any person or entity;
Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity;
Upload or transmit viruses, malware, or any other malicious code that may damage or interfere with the Service;
Attempt to gain unauthorized access to the Service, other users’ accounts, or Meetbook’s systems or networks;
Use any automated means (scraping, bots, spiders) to access or collect data from the Service without our express written permission;
Sell, resell, license, sublicense, rent, or lease the Service to any third party;
Interfere with or disrupt the integrity or performance of the Service or the data contained therein;
Use the Service to build a competitive product or service; or
Encourage or assist any third party in doing any of the above.

9. COMMUNICATIONS

By creating an account, you agree to receive communications from us, including operational emails about your account and usage, product updates, security alerts, and promotional messages. You may opt out of promotional emails by following the unsubscribe instructions in those messages, but you cannot opt out of non-promotional, operational communications.

Standard message and data rates may apply to any SMS or push notifications you receive from us. You may manage push notification preferences through your device settings.

10. AI FEATURES AND OUTPUT

The Service uses artificial intelligence and machine learning technologies to transcribe, summarize, and analyze meeting content (“AI Output”). You acknowledge and agree that:

AI Output is generated automatically and may contain errors, inaccuracies, or biases;
You are responsible for reviewing and verifying all AI Output before relying on it for any purpose;
AI Output does not constitute professional advice of any kind (legal, financial, medical, or otherwise);
Meetbook does not guarantee the accuracy, completeness, or usefulness of any AI Output; and
You are responsible for all inputs you provide to the AI features, including ensuring they do not contain sensitive personal data except as you deem necessary and in compliance with applicable law.

11. MACHINE LEARNING AND DATA USAGE

Meetbookmay collect and analyze usage data, metadata, and aggregated or de-identified information derived from the Service (“Usage Data”) to improve, calibrate, and enhance our AI models, algorithms, products, and services. This Usage Data does not identify you or any individual. Nothing in these Terms grants you any rights in or to Meetbook’s analytics, models, or algorithms developed through this analysis.

For more information on how we handle your data, please see our Privacy Policy.

12. COPYRIGHT INFRINGEMENT (DMCA)

Meetbook respects the intellectual property rights of others and expects users to do the same. If you believe that any content on the Service infringes your copyright, please send a written notification containing the following information to our designated copyright agent:

A physical or electronic signature of the copyright owner or a person authorized to act on their behalf;
Identification of the copyrighted work claimed to have been infringed;
Identification of the material that is claimed to be infringing and information sufficient to permit us to locate it;
Your contact information, including address, telephone number, and email address;
A statement that you have a good faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law; and
A statement, made under penalty of perjury, that the information in the notification is accurate and that you are authorized to act on behalf of the copyright owner.

Notifications may be sent to: [email protected].

Meetbook will terminate the accounts of repeat infringers in appropriate circumstances.

13. MODIFICATION OF TERMS

Meetbookreserves the right to modify these Terms at any time. For material changes, we will provide notice through the Service or by email to the address associated with your account at least 30 days before the changes take effect. For non-material changes, the updated Terms will be effective upon posting to this page. The “Effective” date at the top of this page indicates when the Terms were last revised.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Service and terminate your account. Disputes arising under these Terms will be resolved according to the version in effect at the time the dispute arose.

14. TERM, TERMINATION, AND MODIFICATION OF SERVICE

These Terms take effect when you first use the Service and remain in effect until terminated by either party.

You may terminate these Terms at any time by ceasing use of the Service and deleting your account. If you have a paid subscription, termination will be effective at the end of your current billing period.

We may suspend or terminate your access to the Service, with or without notice, for any violation of these Terms or any conduct that we reasonably believe is harmful to other users, third parties, or Meetbook’s business interests. We may also terminate access to the free tier of the Service at any time for any reason.

Upon termination: (a) your license to use the Service immediately ends; (b) you will lose access to your account and User Content; (c) any unpaid amounts remain due and payable; and (d) sections that by their nature should survive termination will survive, including Sections 5, 7, 10, 11, 15, 16, 17, 18, and 19.

Meetbook reserves the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will endeavor to provide reasonable notice for material changes or discontinuations. Meetbook shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

15. INDEMNITY

You agree to defend, indemnify, and hold harmless Meetbook, its affiliates, and their respective officers, directors, employees, contractors, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of or access to the Service; (b) your violation of these Terms; (c) your violation of any third-party right, including without limitation any intellectual property, privacy, or publicity right; (d) your User Content; or (e) your violation of any applicable law or regulation. Meetbook reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, at our own expense, in which case you agree to cooperate with our defense.

16. DISCLAIMERS; NO WARRANTIES

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, Meetbook EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND NON-INFRINGEMENT.

Meetbook DOES NOT WARRANT THAT: (a) THE SERVICE WILL OPERATE UNINTERRUPTED, SECURELY, OR ERROR-FREE; (b) ANY ERRORS OR DEFECTS WILL BE CORRECTED; (c) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; (d) THE AI-GENERATED TRANSCRIPTS, SUMMARIES, OR OTHER OUTPUTS WILL BE ACCURATE, COMPLETE, OR RELIABLE; OR (e) ANY STORED USER CONTENT WILL BE SECURE OR NOT OTHERWISE LOST OR DAMAGED.

YOU ACKNOWLEDGE THAT THE AI FEATURES ARE EXPERIMENTAL AND MAY PRODUCE OUTPUTS THAT ARE INACCURATE, INCOMPLETE, BIASED, OR OTHERWISE INAPPROPRIATE. YOU ARE SOLELY RESPONSIBLE FOR EVALUATING THE ACCURACY AND APPROPRIATENESS OF ALL AI OUTPUT BEFORE RELYING ON IT.

17. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Meetbook, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE, OR SYSTEM FAILURE, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF Meetbook HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Meetbook’S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (a) THE TOTAL FEES YOU HAVE PAID TO Meetbook IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (b) ONE HUNDRED U.S. DOLLARS ($100).

THE LIMITATIONS IN THIS SECTION ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND Meetbook AND SHALL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

18. DISPUTE RESOLUTION AND ARBITRATION

You and Meetbook agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding individual arbitration, rather than in court, except as provided below. This agreement to arbitrate is governed by the Federal Arbitration Act.

Either party may bring claims: (a) in small claims court if they qualify; (b) to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s intellectual property rights; or (c) to enforce an arbitration award.

YOU AND Meetbook AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless you and Meetbookagree otherwise, the arbitrator may not consolidate more than one person’s claims.

You may opt out of this arbitration agreement within thirty (30) days of first agreeing to these Terms by sending a written notice to [email protected] that includes your full name, the email address associated with your account, and a statement that you are opting out of arbitration.

Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by these Terms. The arbitration will be conducted by a single arbitrator. For claims of $10,000 or less, you may choose whether the arbitration proceeds in person, by telephone, or based on written submissions only.

Meetbook will pay all AAA filing and arbitrator fees for claims under $10,000 that are not frivolous. For claims over $10,000, AAA rules will govern payment of fees.

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. For any dispute not subject to arbitration, you and Meetbook agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Delaware.

19. PRIVACY AND DATA SECURITY

Your privacy is important to us. Our collection, use, and disclosure of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described in the Privacy Policy.

Meetbook implements commercially reasonable administrative, technical, and physical security measures to protect your data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

You are solely responsible for compliance with applicable privacy and data protection laws regarding your use of the Service, including providing required notices to and obtaining required consents from meeting participants.

20. GENERAL PROVISIONS

These Terms, together with the Privacy Policy and any additional terms incorporated by reference, constitute the entire agreement between you and Meetbook regarding the Service and supersede all prior agreements and understandings.

If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

The failure of Meetbook to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

You may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of Meetbook. Meetbook may assign these Terms freely without restriction.

Meetbook shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

You consent to receive communications from us electronically, including by email and through the Service. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing.

Except as expressly provided herein, these Terms do not confer any third-party beneficiary rights.

21. CONTACT US

If you have any questions regarding these Terms, please contact us at [email protected]. For legal notices, including copyright claims under Section 12 or arbitration opt-outs under Section 18.4, please contact [email protected].