MeetbookMeetbook Help

Meetbook is slow or unresponsive

Browser cache, extension conflicts, status-page link.

The web app feels slow or pages don't load right

Hard-refresh first (Cmd/Ctrl+Shift+R) — a stale cached build is the most common cause of odd, slow, or half-broken behavior. If that doesn't help, try an incognito/private window to rule out a browser extension conflict (ad blockers and privacy extensions occasionally interfere with the app's own network requests).

The Chrome extension feels slow or unresponsive

Try disabling other extensions temporarily — extension conflicts (especially other recording, screen-capture, or privacy/ad-blocking extensions) are a more common cause of sluggishness than Meetbook's extension itself. See Extension isn't detecting my meeting if it's not just slow but not working at all.

A specific meeting page is slow to load

Very long recordings (multi-hour) take longer to load their full transcript than short ones — this is expected, not a bug, though it should still be usable rather than frozen.

Is it a broader outage?

If everything feels broken at once, not just your own session, it may be a wider issue rather than something local to your browser — contact support to check whether others are seeing the same thing. See How to contact support.

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