How to contact support

Click Help & Support at the bottom of the left sidebar from any page in Meetbook. This opens a direct channel to the support team without leaving the app.

What to include

Support can help much faster with:

• The email address on your account.
• The meeting link or date/time if the issue is about a specific recording.
• The exact error message, ideally as a screenshot — see Common error messages, explained first in case it's already documented.
• The platform involved (Zoom, Google Meet, Microsoft Teams, Slack, etc.) if the issue involves an integration or a specific meeting tool.

Response time

Support responses typically arrive within one business day. Account access and billing issues are prioritized.

Before you write in

A fast first check: search this guide for your symptom (not the feature name) — most "is this broken" questions are answered in Troubleshooting & FAQs.