MeetbookMeetbook Help

Facing issues logging in?

Wrong email or password, SSO stuck, cookie/cache fixes, escalation path.

"Incorrect email or password"

Login screen showing an "Incorrect email or password" error

  • Double-check Caps Lock — passwords are case-sensitive.
  • Click Forgot password? to reset it — see Resetting your password.
  • If you normally sign in with Google or Microsoft, use that button instead of typing a password — accounts created via SSO don't have one.

Google or Microsoft sign-in doesn't complete

  • Make sure pop-ups aren't blocked for meetbook.app — the SSO flow opens in a popup window.
  • If you have multiple Google accounts signed in, the picker may default to the wrong one. Choose the correct account explicitly.
  • Clear cookies for meetbook.app and try again — a stale session cookie can interrupt the OAuth redirect.

Stuck on a blank or loading screen after signing in

This is almost always a cached, stale build of the app. Hard-refresh (Cmd/Ctrl+Shift+R) or try in an incognito window before reporting it.

Still stuck?

Contact support — see How to contact support. Include the email address on the account and a screenshot of any error message.

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