Facing issues logging in?
Wrong email or password, SSO stuck, cookie/cache fixes, escalation path.
"Incorrect email or password"

- Double-check Caps Lock — passwords are case-sensitive.
- Click Forgot password? to reset it — see Resetting your password.
- If you normally sign in with Google or Microsoft, use that button instead of typing a password — accounts created via SSO don't have one.
Google or Microsoft sign-in doesn't complete
- Make sure pop-ups aren't blocked for
meetbook.app— the SSO flow opens in a popup window. - If you have multiple Google accounts signed in, the picker may default to the wrong one. Choose the correct account explicitly.
- Clear cookies for
meetbook.appand try again — a stale session cookie can interrupt the OAuth redirect.
Stuck on a blank or loading screen after signing in
This is almost always a cached, stale build of the app. Hard-refresh (Cmd/Ctrl+Shift+R) or try in an incognito window before reporting it.
Still stuck?
Contact support — see How to contact support. Include the email address on the account and a screenshot of any error message.